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Reliability Problems – are we really solving them?
Most organizations talk about defect elimination and root cause analysis, and many have a good process for either or both of these. But are we really dedicating the time and resources needed for effective and sustainable defect elimination? Do we have a documented business process for defect elimination (who, what, when etc.) In this podcast we discuss the value of having a well structure defect elimination and RCA process with key trained people within that process.
Tags: Doug Plucknette, Ron Moore, Connect Conversations, Gary Tyne, Andrew Fraser, IT, reliability
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