Culture Change

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Five Minute Facts
  • Leadership

Technical Knowledge Isn’t the Gap – Emotional Intelligence Is

Why is your plant not getting reliability results? It can be tempting to blame a lack of technical knowledge, but talking to numerous experts has revealed something else: the gap is in emotional intelligence, which plays a direct role in implementation, culture change, psychological safety, and leadership…

Five Minute Facts
  • Leadership

Leadership 2.0 Is the Only Way Forward

Most of our workplaces represent a low-trust, high-fear culture where our suggestions are not heard. The way forward is Leadership 2.0…

Five Minute Facts
  • Work & Spares

Certain Types of Motivation Actually Damage Work Performance

Michelle Henley has spoken about direct motivating factors (the P’s) and indirect motivating factors (the E’s). One of these enhances performance at work, and one actually decreases it. Scientific research backs this up, showing that…

Five Minute Facts
  • Leadership

How to Harness the Power of Direct Motivation in Your Plant

When it comes to implementing reliability improvement, it is important to remember that reliability happens out in the field, not in an office or a webinar. It is important to get everybody, particularly those closest to the work, involved in the process.

Five Minute Facts
  • Leadership

How to Harness the Power of Direct Motivation in Your Plant

Michelle Henley gives you the questions you should be asking to ensure you maximize the power of direct motivation (the three P’s) among frontline workers in your plant and minimize the possible damage inherent in indirect motivation…

10 Minute Talk
  • Leadership

What Really Motivates Workers to Change

When it comes to change, it is easy to get people to agree that things ought to change. But getting people to commit to changing themselves is far more challenging. And no one wants to lead change.

10 Minute Talk
  • Leadership

The P’s and E’s of Motivating Workers: Which Are More Effective?

Michelle Henley goes into detail about direct motivating factors (the P’s) and indirect motivating factors (the E’s) and what they mean for workers facing a need for culture change…

10 Minute Talk
  • Leadership

What Really Motivates Workers to Change

It’s easy to get people to admit that things should change, but getting them to commit to changing themselves is challenging. This is where motivation comes in, defined as “factors that activate, direct, and sustain goal-directed behavior…"

Case Studies and Stories
  • Asset Strategy

C&W Services Drives Asset Reliability-Based Culture Change at Pharmaceutical Client

C&W Services implemented Petasense’s Asset Reliability & Optimization system as a key piece of changing the reliability culture at a major pharmaceutical company. The results were dramatic, with 31 failures avoided in the first few months and zero unplanned downtime during the first half of 2019...

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