Summary

Why do so many excellent reliability initiatives fall short of their goals? The organization has the big barbeque kick-off. They share the plan that they’ve spent countless man-hours developing and refining. They pass out the t-shirts and the ball caps. But they don’t get the results that they anticipated. What happened? Discover what leading research says about what drives motivation/engagement and what (surprisingly!) does not. Explore how reliability improvement efforts, whatever they are, can be designed to capitalize on the “good reasons” that we work while minimizing the “bad reasons”, leading to increased engagement and increased opportunities for lasting success.

Learning Takeaways:

1. Understand the science behind motivation – the “whys” of behavior

2. Distinguish between Intrinsic and Extrinsic motivations – the “good reasons” and “bad reasons” that people work

3. Strategies for optimizing the “good reasons” and minimizing the “bad reasons” for working on improvements to reliability

About the Presenter

Michelle Ledet Henley is President of TMG Frontline Solutions where she has spent the past 20 years helping hundreds of organizations navigate the difficult waters of organizational change using a game-based simulation.  Her enthusiastic facilitation style along with the innovative workshop design bring the workforce, even the most skeptical among them, energetically onboard with their site’s reliability improvement efforts.  Co-authoring  various articles and the book Level 5 – Leadership at Work, the sequel to the popular Don’t Just Fix It, Improve It, Michelle has become a thought leader on the emerging and often misunderstood topic of defect elimination.