Case Study: Root Cause Analysis (RCA)- Connect Conversations

Ron Moore | Contributing Host, RELIABILITY CONNECT

In this session, we will have RCA expert Bob Latino discussing his approach to RCA, including dispelling several common myths, namely:

  • RCA is the same as 5-Whys
  • RCA’s conclude with a single cause
  • RCA’s result in blaming someone
  • RCA’s are reactive, after the fact
  • RCA’s only apply to mechanical equipment
  • Learning teams replace the need for RCA

The discussion will also touch on other analysis methods, such as fishbone diagrams, discussing the difference in application of RCA and these other techniques.

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About the Author

Ron Moore Contributing Host, RELIABILITY CONNECT
  • Author of 1) Making Common Sense Common Practice; 2) What Tool? When? A Management Guide; 3) Where Do We Start Our Improvement Program?; 4) Business Fables & Foibles; 5) A Common Sense Approach to Defect Elimination; 6) Our Transplant Journey; and 70+ papers
  • Authority on strategies and practices for operational excellence
  • Clients in North & South America, Australia, Europe, Asia, Africa,
  • Managing Partner of The RM Group, Inc. for 27 years
  • Prior to consulting – President of Computational Systems, Inc. (CSI)